April 2026
Gustavo Rymberg

On Feb. 23, I shared the news that I would be leaving Hamilton to accept a new role as CEO of the Rochester Jewish Federation. I knew the announcement would be emotional, but I was not prepared for the depth of the responses that followed — letters, calls, emails, and conversations that carried gratitude, reflection, and extraordinary generosity of spirit.

In the days and weeks since, I have been touched by so many messages — written notes, phone calls, texts, and heartfelt conversations. Each one carried something deeply personal: affirmation, challenge, encouragement, and care. Together, they offered a gift that leaders rarely pause long enough to receive: a chance to understand the impact of the work while still fully engaged in it.

 When we lead with passion, love, and respect, we are often fully absorbed by the work itself. We focus on what needs to be done, who needs support, and how to move the community forward. We believe, often with conviction, that we are doing the best we can. But we do not often stop to ask ourselves a harder question: Are we truly making a positive difference?

Leading a community is not easy. It involves decisions that are not always popular, conversations that are sometimes uncomfortable, and the constant balancing of urgency, empathy, and responsibility. Yet there are few things more gratifying than what follows a powerful event, a successful campaign, or a meaningful community celebration when you see connection, pride, and shared purpose come to life.

Equally important, though sometimes more difficult, is learning from criticism. Honest and respectful feedback (when offered without selfishness) can be profoundly educational. It sharpens judgment, deepens listening, and strengthens leadership. Growth rarely comes without discomfort, and I am grateful for those who challenged me as much as those who encouraged me.

The messages I received after Feb. 23 answered many of my own questions. They helped me better understand the importance of a strong and united community, not only in moments of crisis, but also in times of transition and joy. They affirmed that what we have built together matters, and that leadership is never about one individual, but about trust, shared responsibility, and collective care.

To everyone who took the time to reach out: thank you. Truly. Your words carried weight, meaning, and generosity. They offered clarity, reassurance, and a deeper sense of connection. Many of the questions I quietly carried with me were answered through your kindness, encouragement, and honesty.

And because community also means perspective — and sometimes humour — I cannot resist sharing one small moment that still makes me smile.

Among the many thoughtful responses, one message stood out for its brevity and emotional honesty. The entire written response to my farewell message was simply:

“SHIT!”

It was, of course, followed by a heartfelt phone call. But that first reaction said everything it needed to say.

If nothing else, it reminded me that when people care deeply, they feel deeply — and they speak from the heart.
Thank you for walking this journey with me.